Comments on: The FTC vs. The Facebook Fan Page http://www.stephaniefrasco.com/2009/12/the-ftc-vs-the-facebook-fan-page/ Socially Charged Wed, 28 Jul 2010 21:44:02 -0600 http://wordpress.org/?v=2.8.5 hourly 1 By: Stephanie Frasco: The FTC vs. The Facebook Fan Page : Sobel Media http://www.stephaniefrasco.com/2009/12/the-ftc-vs-the-facebook-fan-page/comment-page-1/#comment-28 Stephanie Frasco: The FTC vs. The Facebook Fan Page : Sobel Media Mon, 21 Dec 2009 21:33:08 +0000 http://www.stephaniefrasco.com/?p=104#comment-28 [...] FOR THE COMPLETE STORY CLICK HERE [...] [...] FOR THE COMPLETE STORY CLICK HERE [...]

]]> By: stephaniefrasco http://www.stephaniefrasco.com/2009/12/the-ftc-vs-the-facebook-fan-page/comment-page-1/#comment-27 stephaniefrasco Mon, 21 Dec 2009 17:24:15 +0000 http://www.stephaniefrasco.com/?p=104#comment-27 Thanks Randy! Regarding your thoughts about the negative comments - that is a concern of many people when it comes to Social media. However, I believe it is actually a good thing, even if you do get negative feedback, as it shows you, as a company what you can do to build the reputation and respond to your clients concerns. <br><br>If you respond to them, they are likely to be more receptive than if you don't. Take their feedback and make the best of it. If you do show them that you care about your customers, they are likely to be less harsh in the future. <br><br>People just want to be heard. :) Thanks Randy! Regarding your thoughts about the negative comments – that is a concern of many people when it comes to Social media. However, I believe it is actually a good thing, even if you do get negative feedback, as it shows you, as a company what you can do to build the reputation and respond to your clients concerns.

If you respond to them, they are likely to be more receptive than if you don't. Take their feedback and make the best of it. If you do show them that you care about your customers, they are likely to be less harsh in the future.

People just want to be heard. :)

]]> By: Fly Free Biz http://www.stephaniefrasco.com/2009/12/the-ftc-vs-the-facebook-fan-page/comment-page-1/#comment-26 Fly Free Biz Mon, 21 Dec 2009 17:18:00 +0000 http://www.stephaniefrasco.com/?p=104#comment-26 "... increased virility." Interesting turn of phrase to explain that concept. :)<br><br>This is very useful, excellent advice for anyone who has, or is thinking about having, a new Facebook Page for their company/organization.<br><br>One thing to be careful of ... a certain bookselling company here in Canada has used their Facebook Page to post promotions and deals, and some of them attracted large numbers of negative and derisive comments. The public is not afraid to voice their dislike or displeasure online, so think things through carefully before posting on your Page.<br><br>Thanks for the article Stephanie. Happy Holidays!<br><br>Randy Hawes “… increased virility.” Interesting turn of phrase to explain that concept. :)

This is very useful, excellent advice for anyone who has, or is thinking about having, a new Facebook Page for their company/organization.

One thing to be careful of … a certain bookselling company here in Canada has used their Facebook Page to post promotions and deals, and some of them attracted large numbers of negative and derisive comments. The public is not afraid to voice their dislike or displeasure online, so think things through carefully before posting on your Page.

Thanks for the article Stephanie. Happy Holidays!

Randy Hawes

]]>